Send us an email at info[at]teamwendy[dot]com with your information and desire to become a dealer. We will send you a dealer application to complete and send back to us for consideration.
We invite you to create a Team Wendy account with a unique username and password. In addition to an expedited checkout process, having an account will also allow you to view your past order history. Click here to sign up!
If your agency or group wants to T&E a Team Wendy product, please email us at info[at]teamwendy[dot]com or call 216.738.2518 for details on our current T&E Program.
Team Wendy is proud to offer a standing 20% discount to all active duty military, police and SAR operators who are buying on an individual basis. This discount – which is something we have offered for many years – is available all year round, so qualified customers don’t have to wait for our sitewide sales on Independence Day, Veterans Day and Black Friday to get a reduced price.
To apply for our pro deal program, send an email to firstname.lastname@example.org from your government/department-issued email address. Once your active duty status has been verified by the right member of our team, you’ll have unlimited access to savings across our site.
Click here for more details on our pro deal program.
No, this program was discontinued March 1, 2016. Due to the evolution of our business, we are no longer able to dedicate the time and proper resources to this program.
No, this program was discontinued in 2014. Due to the evolution of our business, we are no longer able to dedicate the time and proper resources to this program.
Yes, you can purchase these pads through the following authorized distributors:
Online purchases can be made through your PayPal account or with a valid credit card. We accept Visa, Mastercard, American Express and Discover.
Yes. You must make sure that you activated/registered the card to make online purchases. If you have additional questions you should contact the number on the back of your card.
The most common reason for an order being declined is address verification mismatch. Ensure that the billing address you enter for your order exactly matches the address that the credit card is billed to.
See our Shipping Policy for more information.
If you are not satisfied with your Team Wendy product and purchased it on TeamWendy.com, you may return it within 30 days of receipt of shipment. Returns will only be accepted if the item is unused, in its original condition and its original packaging. See instructions in Return Policy.
NOTE: If you purchased your item/s from a Team Wendy dealer (list of authorized dealers), you must contact them to coordinate the return/exchange, and their return policy will apply.
We offer an LED (left eye dominant) option on the EXFIL® Ballistic SL and EXFIL® Ballistic helmets.
This information can be found on each helmet page, or you can contact us via email or call 216.738.2518.
We recommend going up to the larger size. You can customize the fit with the comfort pads that are included with your helmet purchase. If more pads are needed, we sell additional comfort pad sets. Check under the appropriate helmet accessories page.
All of our liner system pads (CloudLine®, EPIC Air®, EPIC® and ZAP™) can be removed and hand washed with a mild soap. Allow pads to air dry completely before reinstalling. Do not wash in a washing machine.
All of our liner systems will fit the Ops-Core FAST helmet, but typically require replacing the FAST retention system (chinstrap) as well, because it is integrated with the FAST liner. We recommend the CloudLine® System or EPIC Air® Liner System and CAM FIT™ Retention System. Most customers prefer this combination in the FAST shell.
Team Wendy's EPIC Air® Liner System and ZAP™ Liner Systems will fit a Crye Airframe™ helmet.
No. The liners and retention systems in all Team Wendy EXFIL® helmets are integrated, and cannot be replaced in the field. If your chin strap on a Team Wendy helmet needs to be replaced, please contact us via email or call 216.738.2518.
Yes, we currently offer an LED (left eye dominant) option on the EXFIL® Ballistic SL and EXFIL® Ballistic helmets, as well as on our CAM FIT™ Retention System.
Yes, we make a CAM FIT™ Retention System that is compatible with most common shell types, including the following: ACH/MICH, FAST, AirFrame™, USMC LWH and PASGT. See our retention systems page for sizing information.
Yes, our retention systems fit the Ops-Core FAST helmets; however, the ballistic-rated hardware included in our CAM FIT™ and CAM FIT™ H-Back Retention Systems is not long enough to go through both the rail and shell. We recommend saving the hardware from the original Ops-Core system and using it to install the Team Wendy retention, or purchasing the CAM FIT™ ARC Rail Hardware Kit. See our retention systems page for this hardware kit and for retention sizing information.